United Arab Emirates

Doing Business in the United Arab Emirates

It is easy to understand why doing business in the United Arab Emirates (UAE) is such an attractive concept. A predominately liberal trade regime has contributed to sustaining an impetus for growth in the UAE – which comprises of seven states: Abu Dhabi, Dubai, Ajman, Fujairah, Ras al Khaimah, Sharjah and Umm al Quwain. Doing business in the UAE is considered a fairly easy process by the World Bank’s standards, whilst the Index of Economic Freedom classifies the country as ‘mostly free’ from excessive administrative interference in business matters.

Reforms have created an efficient and well-functioning regulatory system with flexible employment regulations. In comparison to countries in the surrounding region, the UAE is considered one of the least corrupt nations. Dubai and Abu Dhabi, as the capital of the UAE, are the most common states to set up a business. The 30 Free Trade Zones in Dubai, which enjoy benefits of tax exemptions, property ownership and confidentiality amongst other advantages, is another reason why doing business in the United Arab Emirates is an appealing prospect.

Misinterpreting the culture can negatively influence business relations with key contacts in a foreign country and jeopardise business success. Misunderstanding the culture in the UAE is no exception. The Emirates boast a predominately cosmopolitan population with over 80% of the people comprising of non-locals. It always pays to find the answer to the question: ‘who am I dealing with?’ when doing business in the UAE. It could be just as likely, if not more probable, that you are liaising with a German or English expat than a local.

No matter if you are dealing with a Western expat or a native Emirati you need to have a deep respect and understanding of the Islamic religion, which is enshrined in all aspects of society, including business life.

Business structures tend to be family-based and relationship driven. Preparation should be made to accept and give compliments (as the Arabic language is one of hyperbole which lends itself to praise and flattery). Be patient and respectful when meetings begin with trivial small-talk or you are invited out to a meal by a local contact – all are key to the all-important relationship-building process.

The World Business’ Culture website serves as the ideal dynamic resource to enable professionals doing business in the UAE to gain the knowledge needed for successful relationship-building and trading in the United Arab Emirates.

Author

This country-specific business culture profile was written by Keith Warburton who is the founder of the cultural awareness training consultancy Global Business Culture. 

Global Business culture is a leading training provider in the fields of cross-cultural communication and global virtual team working.  We provide training to global corporations in live classroom-based formats, through webinars and also through our cultural awareness digital learning hub, Global Business Compass.

This World Business Culture profile is designed as an introduction to business culture in United Arab Emirates only and a more detailed understanding needs a more in-depth exploration which we can provide through our training and consultancy services.